Shipped Shield Package Assurance

Great.

I dont receve my pacage

I just purchased my first pair of Leatte mtb shoes. This decision was made in response to collapsed metatarsal arches in both feet. I did my research looking for the widest toe box on average these seemed to be the best of a few choices. I have been on 4 rides ranging from 45 to 100+ kms and although I still have some discomfort my feet are back to being happy inside my shoes not screaming to get out of them.

Not receive the model i wanted.
Very disaponting

Lightweight and fit's nicely, no complaints.

Got what I paid for. Quality product

Just got to use my new pants and they are well made good quality. Very glad I bought them. Cheers

I really like the shoes (lightweight and breathable) but sometimes the lacing system slips when I am tightening it. So I end up tightening them a couple of times during my ride, versus and one-and-done lacing effort.

I give the helmet itself 5 Stars and service/support 1 Star.

Purchased MTB Gravity 8.0 on sale at 50% off (previous 2022 model) which I was OK with. Helmet arrived quickly. Upon first inspection it appears used or a store demo as there are hairs/skin flakes in the liner. Kinda gross, so I decide to take everything out to clean.

Your site said to get the My Care Label App. Downloaded App and went to check my label and I can’t find it. It’s not on the helmet. Maybe it was on the box or in the box, but either way no label. So after some searching I found the washing instructions on your site. Except it’s only how to wash and not how to remove the pads/liner from the helmet. It’s pretty easy (after finding a YouTube video) but something a new buyer would worry about as they wouldn’t want to damage any clips from improper removal.

I would have expected instructions on cleaning/maintenance to be on the same page as the product description, and not something I have to look around for. I also don’t like having to get an App when simple cleaning instructions should be easily accessible on your site.

Quick delivery

Great price for the protection offered

Excellent quality helmet. Super impressed with the weight. Also super fast shipping. Would recommend to everyone.

Excellent quality product with even higher quality customer service! Absolutely outstanding brand. Stitching, construction and comfort are all top shelf!

Awesome vest great mid layer!

The pads I got were increasable, and part of me wanted to keep them for their actual use but I got them in hopes of better drop/fall protection vs the basic pads I have from Airsoft/paintball days. I've been falling straight down to my knees randomly, docs have no idea why. Sadly I've to return these as the way the joint for the knee plate is, it would lead to further injury in my specific case. I think for any normal/intended bike use they would be solid for.